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Video Visit

Introducing Secure Video Visit

Consult with a South Coast Medical Group OC providers from the comfort of your own home.  Connect with us from your computer, laptop, tablet, or smartphone.

Telemedicine is not intended for any new patients who have not established care with SCMGOC. You will be routed to an in-office visit. Telemedicine is not intended for anyone who IS NOT IN California at the time of the visit. Telemedicine is not intended for emergency conditions. Dial 911 if you deem your condition to be life or limb threatening.  

Not every illness is appropriate for treatment via Video Visit. The list below is intended to give you an idea of the conditions/symptoms that may be treatable via telemedicine. If clinically indicated, your provider can e-prescribe a prescription to your pharmacy. If you would like us to bill your insurance, you will be prompted to enter your insurance info and take a photo of you insurance card.  A credit card must be entered to charge your co-pay.  For cash self-pay, Video Visits are $85 per Video Visit. Please note that if you have an HMO insurance and we are not your PCP, you must be seen at our office location for Urgent Care services.  You do have the option to be seen for a video visit as a CASH-SELF-PAY patient.

Available Hours for a Video Visit*

Monday-Friday | 9:00am – 5:00pm

Saturday | 9:00am – 3:00pm

Sunday | 10:00am – 3:00pm

*Video Visit is not for children aged 11 or under*

Conditions/symptoms that may be appropriate for a telemedicine visit include:

  • Common cold
  • Upper Respiratory Infection
  • Allergies
  • Sinusitis
  • Cough/Bronchitis
  • Sore throat
  • Nasal congestion, drainage
  • Pink eye
  • Urinary Tract Infection
  • Rashes
  • Sleep problems/snoring
  • Smoking cessation
  • Medication Questions
  • Medication Refills
  • Other Minor Conditions

Conditions/symptoms that are NOT appropriate for a telemedicine visit include:

  • Anything life or limb threatening
  • Poisoning
  • Shortness of breath or wheezing
  • High Fever
  • Chest Pain
  • Abdominal pain
  • Ear pain
  • Difficulty swallowing
  • Excessive nausea, vomiting
  • Dizziness
  • Severe Headache/Migraine
  • Fractures
  • Lacerations
  • Abscesses
  • Weakness or numbness
  • Fainting
  • Back, pelvic, joint pain
  • Controlled substances
  • Pregnancy
  • Children, age 11 and under

PAYMENT INFO

A credit card is needed to charge your co-pay. You must enter your insurance information so we can bill your insurance. Self-Pay / Cash visit is $85.00. Please note we accept most PPO insurances. Providence Affiliated Physicians and Memorial Care Independant Physicians (Formerly Great Newport Memorial Care) (we must be your PCP) HMO. We DO NOT accept Medi-Cal or Medi Medi.  Please note, if your insurance is “advertising” no fee telehealth, you must go directly to your insurance companies’ website as they are providing the “free” service, not SCMG.

If you would like us to bill your insurance, you will be prompted to enter your insurance info and take a photo of your insurance card.  A credit card must be entered to charge your co-pay.  For cash self-pay, Video Visits are $85 per Video Visit. For weight loss FOLLOW-UP VISITS your video visit fee is $125.00.  

*Video Visit is not for children aged 11 or under

Available Hours for a Video Visit*

Monday-Friday | 9:00am – 5:00pm

Saturday | 9:00am – 3:00pm

Sunday | 10:00am – 3:00pm

*Video Visit is not for children aged 11 or under, Medicare, or Medicaid patients.*